Manhattan Slots is a legitimate online casino that has been in operation since 2004 with a license granted by government of Curacao. The casino is owned and managed by BeSoftware N.V., a limited liability company that owns a lot of online casinos and is domiciled in Curacao. Even though Manhattan Slots is licensed by the Curacao government, its customer service has been operating from the United Kingdom since its inception.
However, being an online casino, the bookie has customers from different parts of the world, except in the jurisdictions that prohibited gambling, including online casinos.
This review will present Manhattan Slots features, legitimacy, banking options, player’s eligibility, bonuses and promotions, privacy policy, and also shows all the Manhattan Slots sister sites.
Manhattan Slots Sister Sites’ Games
Manhattan Slots sister sites does not deal in only slot games even though its name suggested so. The bookie has a collection of several “Slots”, “Table Games”, and “Video Poker”, which were developed and licensed by Realtime Gaming, a reputable company that specialises in developing online casino gaming software. Manhattan Slots Casino acquires new games every month and sets them aside in the “New Games” board in the casino lobby.
There are also categories known as “Specialty” and “Progressive”, which contain selections of slots and table games.
The bookie, therefore, grouped its games like Slots, Table Games, Video Poker, Specialty, Progressive, and New Games. Selecting any of them will take you directly to the games under it.
So far, Manhattan Slots sister sites has 266 games in its collections. These games are 216 slots, 25 table games (including Roulettes, Poker, Crap, Blackjack, and Baccarat), 17 video poker, 11 specialty, 12 progressive, and 11 new games.
The games are arranged in alphabetical order under each category, thereby making it easier and faster for customers to find what they want. Players that are unsure of what to choose can consider “Recommended” and “Most Popular” games, which are available in the desktop Instant Play casino software.
Playing with Manhattan Slots sister sites’s Software
Manhattan Slots sister sites gaming software comes in three versions. They are Instant Play Casino, Download Casino, and Mobile Casino. Instant Play Casino is played directly on the bookie’s website but it is meant for computer devices.
To use this software, simply log into your account on the bookie’s website and select “Play Now” on the homepage, “Games” or “Instant Play”, both of which are found on the foot menu, and you will be directed to “Games” page.
The Download Casino software version can only be used with a computer device. The software allows you to download the casino gaming software directly to your computer, from where you can play games.
How to download and install the software as well as what to do if you are having challenges with the installation are contained in the “Technical” section of the bookie’s “FAQs” page. You can also contact customer service for assistance if you are having challenges with installing the software.
Mobile Casino is the casino’s software that is compatible with mobile phones and tablets. Just like in the Instant Play Casino, Mobile Casino can only be used on the bookie’s website.
This version’s features are almost the same as that of the desktop Instant Play Casino, except that “Recommended” and “Most Popular” games do not feature in Mobile Casino. But you can enjoy many features of the casino by playing on the go with Mobile Casino.
Requirements for Playing Casino Games
To play online casino games with the Manhattan Slots sister sites gaming software on your computer, your device will need the following:
Internet connection. This is required for all versions of the casino’s gaming software, including the Download Casino.
Windows 7 or above. Mac device users can play games with the Instant Play Casino but not with the Download Casino. However, Mac devices that have Windows emulation software can access Download Casino.
Intel Core i3 processor or equivalent.
Minimum of 2 GB memory.
A modern browser, such as Edge and Chrome.
NB: If your internet connection breaks while you are playing games, you don’t have to worry because the casino’s software keeps track of each stage of your games. As a result, whenever your connection is restored, you can resume your games from where you stopped.
Terms and Conditions for Using the Gaming Software
Manhattan Slots sister sites grants players personal and non-transferable sub-license to play games with its software. This means that your account with the casino cannot be inherited or used by another person.
The gaming software has been certified for supplying fair odds. Hence, players must accept all the outcomes of their games. This is to say that the bookie will not entertain any complaints from you if you lose money while playing.
You must not use Manhattan Slots sister sites’s gaming software for commercial or professional purposes.
You must keep your User ID and password confidential and secret.
If there is a dispute regarding winnings or wagering, the verdict passed by the casino is final and binding.
You cannot have more than one pending game at a time. Attempting to do so will cause the bookie to remove your account balance. This means you will lose your winnings and deposits if you do not adhere to this rule.
If you use the gaming software in such a way that the casino deems fraudulent or abusive, it will either close your account, with your winnings trapped inside or deduct the proceedings you made from the game.
You cannot have more than one account with the bookie. Only one account is permitted for each computer, IP address, household, or business name. An attempt to have more than one account will void all the winnings you have made if you are discovered.
If your account remains inactive for more than 180 days, the bookie will reduce the balance in the account. But you can contact customer service for the reversal of the amount removed.
Player’s Eligibility
Before you go further, you need to find out if you are eligible to register and play with Manhattan Slots sister sites’s gaming software. You can find the casino’s eligibility status in the “Terms and Conditions”, “FAQs” and “Privacy Policy” pages on the bookie’s website.
Some of the vital terms for eligibility are summarised below. However, if you need further clarifications or expected more terms that were not captured here, contact the bookie’s customer service for inquiries and further clarifications.
You must be 18 years and above before you can register with the bookie. But you will only be allowed to play the games for fun until you are 21 years old.
You must be 21 years old and above before you can play games for real money.
If the legal age in your jurisdiction is more than 21 years of age, the bookie will not allow you to place bets and win real money. Note that it is your responsibility to find out the legal age of maturity in your jurisdiction. If it is greater than 21 years and you have not reached that age but you went ahead to play for real money with the bookie’s gaming software, your account will be closed and your winnings forfeited.
You will not be allowed to use the casino’s software if gambling, including online gambling, is prohibited in your jurisdiction. It is also your responsibility to discover the legal status of online gambling in your jurisdiction. Those that ignore this warning and register with the bookie, despite living in the affected jurisdiction, will lose their accounts and winnings if the bookie discovers the status of gambling in their jurisdictions. The bookie also exonerates itself from whatever consequences players suffer for gambling in restricted areas. This also applies to customers that travel to the affected areas. They need to stay away from using the gaming software until they leave the place.
If you are into commercialising gambling software or plan to use Manhattan Slots Casino’s software for commercial purposes, you have to try another bookie because this very casino prohibits commercial use of its software.
If you are a gambler by profession, Manhattan Slots Casino is not the right place for you. It will close your account if you are discovered.
For you to retain your account with the bookie, you must ensure that it is not used by another person. The software the bookie will sub-license to you is for private and personal use only. No third party is allowed to place odds or play with your account or device.
You must not tamper with the casino’s software if you want to retain your account with the bookie. Hence, publishing, redistributing, or copying of the gaming software and/or its content are prohibited. They are all protected by copyright laws.
If you are an employee of the bookie or a member of the immediate family of one of its employees, you are not eligible to register and play with the bookie’s software.
If you have a penchant for fraudulent behaviours, know it now that the bookie takes a lot of measures to detect and clamp down on players like that.
Addictive gamblers and those recovering from any form of addiction are not eligible to register with the bookie.
NB: Do not consider registering with the bookie if you are not eligible. The bookie closes accounts of defaulters and voids their winnings once they discover them.
Are Manhattan Slots Sister Sites Scam?
No, Manhattan Slots sister sites are legit casinos because they have been paying winners since 2004 without a problem and the casino site is also licensed by the government of Curacao
Manhattan Slots Sister Sites
There are many other popular and legitimate online casino sites like Manhattan Slots. They are known as Manhattan Slots sister sites. The reason they are called Manhattan Slots sister casinos is that they share the same games, features, promotions and event management.
The Manhattan Slots sister sites’s privacy policy tells players all they need to know about the information the bookie collects from them. Here, you will find out how the casino collects your data, what it does with them, and how they protect them.
The data the bookie collects is used for preventing fraud, personalising services, reaching out to customers for security purposes, performing and presenting proper accounts, providing support to customers, and direct marketing products and services to the customers that subscribed for such.
If any of the terms of the privacy policy does not go down well with you, it is better you desist from registering with the casino because doing so implies that you have agreed to the terms and conditions.
Some of the terms in the bookie’s privacy policy are mentioned below. You should contact the bookie’s customer service if you need more clarifications.
Information the Bookie Collects from Customers
Your personally identifiable information, which are your names, residential address, email address, and telephone number.
Your demographic information, including your gender, age, and hometown.
Information about your device. This includes your device’s IP address, type of operating system, and browser type.
Your activities on the internet, especially the pages you visited immediately after you register with the bookie and the times you accessed the website.
Your banking information such as your deposits, withdrawals, refunds, and chargebacks.
II. How and When Customers’ Information Are Collected
Personal and demographic information is collected when customers register with the casino, initiate Live Chat with customer service, and/or send a mail to the team.
Information about customers’ devices and customers’ activities on the internet are collected by the bookie’s server when the customers access the website. Note that the bookie does not adhere to the demands of the Do-Not-Track signals found in some web browsers and mobile operating systems.
Information concerning monetary transactions is collected by the payment processor the player subscribed to. This is why the bookie advises that players should read and understand the terms of the privacy policy of their preferred payment processors because they may not be the same as that of the bookie.
III. Protection of the Collected Information
Manhattan Slots sister sites use modern encryption technology, which hides and protects players’ data and activities in the casino from third parties. This means that players are protected from fraud and identity theft unless they revealed their account login details (user name and password) or allowed others to play with their devices.
Despite the encryption technology, the casino discloses customers’ information under certain circumstances. These include:
If the law court demands that the information should be disclosed to enhance legal proceedings.
When the disclosure will aid an investigation on the violation of the casino’s policy.
When there is a need to prevent or remedy possible and potential violations of the casino’s policies.
When disclosing the information can lead to the protection of the rights and properties of others.
If disclosing the information will lead to the safety of others.
When the third-party companies that render services to the bookie need customers’ information for proper service delivery. These third-party companies are those that provide payment processing services, marketing assistance, email delivery, data analysis, customer services, and hosting services.
When disclosing the information aids credit risk reduction and fraud protection.
NB: A customer’s information remains with the bookie until his account is closed. But the casino retains some of the customer’s information even after closing his account because it helps in preventing fraud, troubleshooting problems, assisting investigations, enforcing the bookie’s Terms and Conditions, and complying with legal requirements.
IV. Customers’ Rights over their Information
A customer can request the casino to share the information it has about him. This request is made to customer service and it takes about a month to prepare. If the bookie cannot process the request within a month, they will contact the customer concerning that.
Customers can change or review the information in their accounts anytime they want to. But they have to contact customer service before doing that.
Customers are free to terminate their accounts anytime they desire, provided they contacted the customer service before doing that.
NB: Manhattan Slots sister sites can update its privacy policy any time it deems it necessary. However, it notifies its customers when it does so. For a customer to continue playing with the bookie’s software, he has to “Accept” the changes made on the policy.
Banking Methods in Manhattan Slots Sister Sites
This section presents and analyses the bookie’s deposit and withdrawal methods, the verification process, and the terms and conditions attached to wagering and winnings.
Deposits and Withdrawals
Manhattan Slots sister sites has many payment options open to its customers. These include Bitcoin, credit cards, and cheques. Players are to choose the methods they prefer most, especially the ones the bookie approved for each jurisdiction.
Usually, the bookie processes withdrawal through the same option used by players for making deposits. This means players need to choose the options that are convenient for them to pay and receive cash to and from the casino.
However, this rule may not work at all times because it is not all methods used for deposits that are used for withdrawals and vice versa.
Deposit Methods
The approved methods for deposits are Visa, MasterCard, Bitcoin, Interac, Skrill, and EcoPays. The minimum deposit amount for all payment methods is $35.00 while the maximum amount to deposit is $1,000.00.
However, the maximum deposit for Bitcoin is different from others because it is $10,000.00. All payments are processed instantly and they attract processing charges. Deposits made with Bitcoin are, however, processed without charges.
Withdrawal Methods
The table below gives the list of the approved banking methods for withdrawals. The minimum and maximum withdrawal amount for each method, and the duration for processing withdrawal requests through each method are presented.
Method
Minimum Withdrawal Amount
Maximum Withdrawal Amount
Maximum Processing Duration
Bitcoin
$50.00
$6,000.00
1 day
Bank Transfer
$200.00
$5,001.00
5 days
Courier Cheque
$200.00
$2,500.00
4 days
EcoPayz
$35.00
$5,001.00
Instant
Skrill
$35.00
$5,001.00
Instant
Wire Transfer
$300.00
$5,001.00
5 days
More Information about Deposits and Withdrawals
The bookie presents customers with the deposit and withdrawal methods available in their location. This way, you will not make the mistake of choosing a method that does not work in your jurisdiction.
You can track the status of your withdrawal request. To do this, select “My Account” and then “Account History”. Tracking your withdrawal will help you to sort out any problem with your withdrawal request.
Even when your withdrawal request is pending, you can make deposits, place odds and play more games. Alternatively, you can cancel your request instead of depositing money.
If you wish to contact the bookie’s cashier team to sort out issues related to your banking, such as withdrawal delay, you have to do that through email and during the United Kingdom’s office hours. However, if you need urgent assistance from the team outside office hours, you should contact the customer service team.
The bookie conducts financial transactions through third-party payment processors.
The maximum amount you can withdraw from your account every week is $5,001.00. For Bitcoin, it is $6,000.00. If the amount in your withdrawal request is higher than the specified limit, it will be broken into weekly instalments and paid accordingly. However, this limitation does not apply to progressive jackpots.
You cannot withdraw your winnings if your account has not been verified. But you can deposit money, place odds, and win real money.
The bookie may decide, based on its discretion, to process your withdrawal through the method you used for deposits.
The bookie sets different deposit limits for different players depending on the verification status of their accounts and how long the accounts have been in existence.
Wagering and Winnings
The only approved currencies for placing odds are US Dollars (USD) and Euro (EUR).
The currency for withdrawal depends on the currency you chose for your account. However, you should contact the bookie for details on this before making a choice.
It is your responsibility to pay for taxes and other fees attached to your winnings.
Usually, the maximum win from any single spin is a multiple of 50,000 times the player’s bet line.
Players from the following jurisdictions are not allowed to make real money wages: The United Kingdom (including Gibraltar, Guernsey, Isle of Man, Jersey, Channel Islands, and Northern Ireland), Spain, Slovakia, Russian Federation, Romania, Portugal, the Philippines, Sint Maarten, Curacao, Aruba, Italy, Israel, Hungary, France, Costa Rica, and Australia.
Verification of Account
When you open an account with any Manhattan Slots sister sites, other things being equal, you will be allowed to deposit money, place odds, play games, and win real money. However, if your account is not verified, you will not be able to withdraw your winnings. Manhattan Slots sister sites verify customers’ accounts as a measure to prevent fraud, underage gambling, and identity theft.
The bookie works with reputable and certified identity identification firms to conduct customers’ verification. If you fail to complete the verification of your account within a specified time, you stand the chance of losing the account and forfeiting your winnings. This is why you should carry out this process shortly after opening your account with the bookie.
The major part of the account verification process in Manhattan Slots sister sites are sending some required documents to the bookie through a provided secured link. The basic documents the bookie will require from you are:
A government-issued photo ID, which must be valid and in-date.
A document to show proof of address. This is only required if the address in the ID you submitted is different from the one in your account with the bookie. For this purpose, you can only present official documents, such as tax bills or utility bills, which were mailed to your current address. Ensure that the document you presented is not older than three months and that it reflects one of the addresses you registered.
The front and back snapshots of the payment card or cards you use or will use for deposits. The bookie usually treats payments with cards, especially credit cards, that were registered in the customers’ names as fraud. It is advisable that you submit snapshots of all the cards you may use for deposits, including the ones that were not registered in your name. However, contact customer service for assistance on how to go about this.
NB
The bookie performs verbal verification through the phone number you provided in your account. Verbal verification is usually the last stage of the verification process.
You have to contact customer service before submitting the documents for verification. When you contact them, they will send you a secured link for the submission. DO NOT submit your documents anywhere else except through the link.
Falsifying, manipulating, and providing incomplete and/or inaccurate information will lead to the closure of your account and the forfeiture of your winnings.
Refund Policy
If you register with Manhattan Slots sister sites, deposit money, place odds, and claim bonuses, but discover later that you are not satisfied with the way the casino operates, you can request a refund of your deposit.
However, you should know that the bookie, while processing the refund, will deduct the bonuses you claimed and any other deductible they deem fit before handing over the balance to you.
Bonuses and Promos
Manhattan Slots sister sites give its customers many bonuses they can use to play more games and win more money. Some of the bonuses are regular, meaning they are always available. But there are some that come seasonally.
There are promo bonuses that are given to encourage customers to place more odds but they come irregularly, though the bookie notifies customers when they are available.
Regular bonuses are always available for customers that meet the terms and conditions attached to them to claim. Among these are welcome bonuses, daily bonuses, and comp points.
Welcome Bonuses
These are given to people that newly opened accounts with the bookie. They are awarded based on the type of game customers choose. The bookie gives Welcome Offer Slots and Welcome Offer Table to its new customers to welcome them.
As the name suggests, Welcome Offer Slots is available for those that opt for slot games. This bonus awards a 100% match, up to $747, on your initial deposit, and you can redeem it twice. If your deposit is made with Bitcoin, you will get a $75 free chip in addition to the 100% double redeemable match.
Welcome Offer Table is available for players that opt for table games. It offers a 100% match on the customers’ initial deposits, up to $150, which can also be redeemed twice. Bitcoin deposits also attract an additional $75. However, Welcome Offer Table cannot be used to play Baccarat, Craps, Sic Bo, and Roulette.
Terms and Conditions Attached to Welcome Bonuses
Before you request or claim any of the bonuses, you need to read and assimilate the following:
The bonuses are irredeemable, meaning you cannot withdraw them as cash. You can only use them to play more games and then withdraw any winnings you made from them.
There are wagering conditions attached to each of the bonuses. For instance, you have to wager fifty times with any of the bonuses before you can withdraw your winnings.
The maximum bet per hand with these bonuses is $10. Going higher than this will lead to the forfeiture of your winnings.
The $75 free chip that is offered to those that deposit Bitcoin can only be used to play scratch cards, slots, and keno. This also applies to the $75 free chip in Welcome Offer Table.
The monetary value of the bonuses will be deducted from your account balance when your withdrawal is being processed.
Players from Ukraine, Lithuania, Croatia, Turkey, the Philippines, Serbia, Poland, Bulgaria, and Belarus are not permitted to redeem any of the welcome bonuses.
The maximum cash out for the $75 free chip is ten times.
The $75 free chip cannot be claimed with coupons like the others. You must contact customer service to claim it.
The bonuses are all offered based on Standard Eastern Time.
The welcome bonuses are not compulsory. If you do not want to be restricted by all these terms and conditions, simply avoid requesting any of them. You can contact customer service if you are sure you don’t want to claim any bonuses.
Daily Bonuses
Manhattan Slots sister sites have bonuses available for its customers each day of the week. There are different bonuses for different days of the week, meaning that the one available today will not be there tomorrow. The cycle continues when a weekend and another one begins.
Terms and Conditions Attached to Daily Bonuses
The bonuses are also irredeemable; you cannot withdraw them as cash.
The monetary values of the bonuses you claimed are deducted from your account balance when your withdrawals are being processed.
You are entitled to receive a bonus only once. For instance, you cannot receive the same bonus twice in one day.
The bookie can annul or refuse you a bonus when it sees a reason to do so.
You might be denied access to bonuses if the bookie sees reasons to do so.
If you fail to redeem a bonus within 60 days, the bookie will expire, remove, or withhold it.
You must deposit a minimum of $35.00 to qualify for any bonus.
If you have a pending withdrawal in your account, you are ineligible to receive any bonus.
Every bonus has a specified number of wagering attached to it and they must be completed within the specified games. If you have not completed the wagering requirements for a bonus before selecting a game that is excluded from the list, the bonus will be withdrawn and the winnings from it voided.
You must meet the conditions attached to a bonus within its given time frame. Failure to do so will lead to the removal of the bonus and forfeiture of the winnings.
Wagers will first be made from your deposits before they are made from free chips.
The maximum bet per hand of any bonus is $10. If you exceed this, your winnings will be voided.
If the wagering requirement for a bonus has been met and a withdrawal request placed, the bookie will deduct any amount that is over the maximum cash-out value for the bonus.
The bookie can change the terms and conditions attached to bonuses at any time by the bookie. You, therefore, have to keep checking the “Bonus” section of the bookie’s “Terms and Conditions” for updates.
If you want to play games and win money without any of the conditions attached to bonuses, you are welcomed not to redeem any of them. But if you mistakenly claim any bonus, contact customer service as soon as possible to remove it and adjust your account balance.
Make sure your name, address, telephone number, and email address are correctly written on your account before you claim a bonus.
You should only claim a bonus when your account balance is under $1.
Bonuses are offered based on Eastern Standard Time.
Comp Points
Each time you place a bet in Manhattan Slots sister sites, you stand a chance of accruing comp points. Comp points are similar to cash because they can be converted to cash and withdrawn without terms and conditions attached.
This means that the more bets you place, the more comp points you win. However, the rate at which comp points are earned depends on the games being played.
But the basic rate is one comp point per ten currency units the player wagered with. For instance, if you wager with USD, $10 wagering earns you one comp point. But when you want to convert it to cash, 100 comp points will amount to $1.
Becoming an Affiliate
Manhattan Slots sister sites has room for its customers to become its affiliates and earn more income through referrals. All you have to do if you are interested is select “Become an Affiliate” on the foot menu of the bookie’s website so you will be directed to the Affiliate Edge website.
There, you can register to become one of the numerous affiliates and then start inviting people to register and play with Manhattan Slots Casino. So long as your referrals are placing bets, you will continue to earn commissions for that.
Customer Service
Manhattan Slot sister sites’ customer service team can be reached, 24/7, through three basic ways. These are live chat, email, and telephone calls. Live chat allows customers to receive instant assistance through text. The Live Chat button can be found on every page of the bookie’s website.
You can also access it through the “Customer Service” page. If you prefer using email, go to the “Customer Service” page and fill the email form. The team will respond to the mail through the email address you provided on the form. You can also consider giving the team a toll-free call through the number they provided on the “Customer Service” page.
However, you can only communicate with the team in English because that is the bookie’s language of operation.
Customers’ Review
Some customers of Manhattan Slots sister sites submitted their commendations and complaints about the casino on some online platforms that publish such. The customers’ reviews summarised presented here were collected from several platforms.
Positive Reviews from Players
They accept Bitcoin.
The weekly withdrawal limit is commendable.
The bookie does not impose bonuses on players.
You can request a withdrawal at any time of the day.
The bookie’s technical support team is available 24/7.
There are no issues with withdrawals.
The bookie is honest. So long as you keep the policies of the Terms and Conditions, you will not encounter any challenges.
The members of the customer service team are friendly.
Negative Reviews from Players
The bookie has no live casino.
The games are not diverse because they are all from one provider – Realtime Gaming.
Most of the policies in the Terms and Conditions are unfair and predatory.
Manhattan Slots sister sites are a legitimate online casino because it is licensed by the Curacao government and also carry out its operations from the United Kingdom. Winners are paid their earnings without a problem.
The decision to play with Manhattan Slots sister sites should be yours to make. The bookie has given you its terms and conditions, which you must adhere to if you want to remain its customer. But if you know you will find it difficult to keep any of them, you should not consider registering with them.
Nevertheless, you should bear in mind that the casino does not encourage professional gambling. This is to say that your ultimate focus while playing with the bookie’s software should not be on the money but the entertainment.