Whatusersdo.com Review 2024: Is Legit or Scam?

WhatUsersDo is a digital user experience (UX) research platform and service that empowers organisations to easily understand and act upon the digital experiences of their customers.

Using the platform (or their expert team of in-house UX researchers), you can set tasks for real people to complete on your site, app, or prototype across desktop, tablet or smartphone devices.

They then record their screens and spoken thoughts as they complete these tasks, and deliver these back to you as videos you can watch, share, and analyse to improve the user experience of your digital properties.

As well as these qualitative insights, the platform delivers quantitative metrics such as Net Promoter Score (NPS), Website Usability Scale (WUS) and usability metrics to give you a complete picture of your digital experience.

Their clients use WhatUsersDo to test usability, benchmark competing websites, better understand user behaviour and get feedback on their online propositions.

It is also a market research survey site where members make money for testing product and services as well as taking online surveys free of charge. You can receive extra cash in your pocket each month, have fun reviewing new and exciting websites, and some household names, help improve the quality of the internet and take part in their quarterly competitions and offers

WhatUsersDo was set up in 2008 so anyone, in any size or type of organisation, can typically remotely gather user research from across the world with real people.

Today their remote user experience testing platform (unmoderated or moderated) is used by leading organisations such as Tesco, Virgin Atlantic, Money Advice Service and Standard Life to radically improve their understanding of peoples’ digital experiences and to drive conversions through insight (rather than just rely on hunches, instinct or opinion).

In 2015 they joined the “Scale Up Club” – 58 fast growth UK businesses with the potential to reach £100m turnover in the next three to five years.

How Whatusersdo works?

-Receive an invitation via email whenever a test is available
-Get paid via PayPal on the 25th of each month
-Take between 3-5 tests per month, earning £/$/€ 5 per test
-The better that you complete the tasks requested, the more tests that you will be offered

Members screen as well as voice will be recorded as they do tasks which includes searching for products on a particular site or finding a specific webpage. They can be able to stop the recording whenever they like. Majority of their members will get about 3 to 5 invitations every month to review sites and majority of the reviews usually take less than twenty minutes to conclude. The more info and care that the members puts into carrying out the tests, the more test invitations they are most likely to get.

Is Whatusersdo legit or scam?

Whatusersdo according to our findings while writing this Whatusersdo review, it is not a scam but legitimate website that actually pay their users for doing work on the site. They are also free to join, so you have nothing to lose but your precious time.

Whatusersdo Complaints and feedback

While writing this review of Whatusersdo, we conducted some investigations to find out what Whatusersdo complaints and feedback are all about but was not able to find any. Well, it is normal because they are new in the industry.

Whatusersdo Payment proofs:

Unfortunately, no Whatusersdo was found online as of this Whatusersdo review. We will advise you to trade with caution and always Cashout your earnings as soon as you reach the minimum Cashout requirements.

More information about Whatusersdo

What is Remote Usability Testing?

– Experts agree it really matters how you get feedback from customers.

– Send them a survey and they’ll ask for more features at a lower price.

– Run a Focus Group and you’ll hear people inaccurately reporting their past and future behaviour.

– Commission a Usability Lab and you’ll only hear from people who can be bothered to travel to it.

If your aim is to understand how to improve digital User Experience and Conversions then it is crucial that you gather in-the-moment spoken thoughts from customers as they use the internet in their natural environment using their own devices.

What can you test with WhatUsersDo?

Find out about running UX tests on websites, prototypes, apps, and more

WhatUsersDo is designed to allow you to get feedback on digital experiences at any stage of the design cycle, including:

-Your own website (including pre-live or staging versions)
– Competitors’ sites
– End-to-end user journeys (for example, starting from Google and ending at checkout)
– Mobile apps
– Prototypes and wireframes (including Marvel, InVision and Axure)
– Desktops, SmartPhones and Tablets
– Basically, if it can be accessed via a URL and rendered in a browser, they can test it.

Who’s on the WhatUsersDo Panel?

Find out about the people who make up their panel of users

The WhatUsersDo panel consists of over 30,000 people across the UK, USA, France, Germany and the Netherlands. These are not professional testers, but real people from a broad range of professions and backgrounds. That means the insights you get from them are authentic, and representative of your wider customer base.

Most of their users have been recruited through word of mouth, and each user has to pass a pre-qualification test before joining the panel to ensure they can complete tasks successfully (they reject around a quarter of all applicants).

While they do pay users to complete tasks, they are not employees, and they only pay them if their sponsors are happy that the video they receive is fault free.

Select users by demographics?

Learn how they screen their panel for specific demographics such as gender and socio-economic group

In addition to selecting users by country of residence, their sponsors can also select users by age, gender, and socio-economic group.

For even more advanced filtering, you they screen their panel for users in their target market using a custom pre-qualifying question.

Which browsers do their users use?

Find out more about the browsers used by the WhatUsersDo panel

Their users use their own computers and usual browsers (such as Chrome, Safari, Firefox and Internet Explorer) from their home: not a lab. You will see what websites look like on a normal user’s computer in their natural browsing environment.

Their screen recording software runs on Windows PCs and Macs. They don’t support older browsers like IE6. For mobile research, they support iOS and Android tablets and smartphones.

In conclusion, WhatUsersDo is new market research website that actually pay its users at of writing this WhatUsersDo review. It is also free to join. However, that does not mean they cannot go scam or disappear online when it matters.
You need to be very careful when you are dealing with new website especially the ones with no feedback or payment proofs.

Do you have any experience with WhatUsersDo? Whether it is a good or bad experience, kindly use the comment section below to give us your brief WhatUsersDo review.