StubHub Review 2024

StubHub is a popular online ticket exchange company owned by eBay. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. StubHub has been in operation since 2000, and it’s available in over 50 countries, making it a global platform for ticket resale.

Ease of Use:

The StubHub website and app are user-friendly with a clean, easy to navigate interface. You can search for events based on your location, the type of event, or even a specific artist or team. Every listing includes important information like the date, time, venue, and seat details. This makes it easier for buyers to make an informed decision before purchasing a ticket.

Ticket Variety:

StubHub offers a wide variety of tickets for different events, including sports, concerts, theater shows, and more. Whether you’re looking for last-minute tickets to a sold-out concert or planning ahead for a big game, StubHub often has options available.

Pricing:

One downside to StubHub is that ticket prices can be high. Sellers set their own prices, and there’s no cap on how much they can charge. This means that tickets for popular events can sometimes be significantly above face value. Additionally, StubHub charges a service fee which varies depending on the event and ticket price but can add a substantial amount to the total cost.

Guarantee:

One of StubHub’s most significant advantages is its FanProtect Guarantee. This policy guarantees that the tickets sold on the platform are authentic and will arrive on time. If anything goes wrong – like a canceled event or issues with ticket delivery – StubHub promises to either find replacement tickets or offer a refund.

Customer Service:

Customer service at StubHub has mixed reviews. Some users report excellent experiences with helpful, responsive representatives. Others have faced challenges with unresponsive customer service and slow resolution times.

Overall, StubHub is a legitimate and reliable platform for buying and selling tickets. It offers a broad range of tickets to events worldwide, backed by the FanProtect Guarantee. However, its high prices, substantial service fees, and mixed customer service reviews are factors to consider before using the platform.

Remember, it’s always best to do your research and consider all your options before purchasing tickets from any resale market.