Trust.Zone VPN Review : Is Legit or Scam? 2024

Yes, Trust.zone VPN is safe and legit. This review found that Trust.zone VPN is reliable and stable after trying out its VPN service.

What is  Trust.zone?

Trust.zone is also one of many VPN service providers. Basically, VPNs mask your IP address; and promise to give you online privacy and security. Can you count on a VPN to deliver on their promise? Trust.zone says that they are “the one to rely on”.

This review will look at the privacy features of the Trust.zone client to know if we can really rely on them to deliver on the promise of online privacy and security. The review will also look at another thing which should make for pleasant user experience (such as ease of use, pricing and support service).

Is Trust.zone VPN safe to use?

Of course, Trust.zone VPN is safe to use, you have nothing to worry about because your information and privacy is safe and secured.

Is Trust.zone VPN legit or scam?

Trust.zone, as of writing this Trust.zone review, is not a scam but a legitimate VPN service. According to our research, Trust.zone is not doing bad when it comes to protecting your privacy. But this does not mean they are perfect. In fact, we have gathered some of the Trust.zone complaints and feedback from it users so you can know if Trust.zone is good or bad for you.

Trust.zone complaints and feedback:

• James says:

Until June 2018 I had excellent connectivity, speed, server availability, and could access Netflix well. Since then, one by one the servers setup for accessing Netflix usually with the naming scheme country-nfx.trust.zone (ex: uk-nfx.trust.zone) were blocked by Netflix. Now those servers have been removed from the list and no notice or blog post or email, nothing from Trust.Zone about this. I had to submit multiple support tickets to finally get them to confirm that their VPN servers could no longer connect to Netflix.

• Ben says:

• Jessica says:

• Nhdte says:

Trust.zone Features:

Trust.zone VPN Supported Devices:

The Trust.zone client can be set up on all the major platforms. You will find that Trust.zone is compatible with your device whether it is Windows, Android, iOS, Linux or Mac. However, they offer a dedicated app only for Windows; with the other platforms, you have to do some manual configurations to get the client up and running.

Ease of Use:

Trust.zone VPN is very easy to set up and use. After downloading the VPN client, the installation automatically starts and completes in about three minutes. A big yellow shield is in the middle of the display, and clicking it will get you connected. Once connected the shield turns green, and your IP address and the server zone connected to is displayed below the shield.  Server selection is also simple, clicking the server icon at the bottom left opens the server list and you can scroll down and select a server.

If you are not sure of the expiration date of your subscription, you can view this on the subscription management page. Though Trust.Zone offers unlimited bandwidth, they still add a bandwidth counter that allows you to see how much bandwidth you’ve used.

Simultaneous connections:

Trust.zone allows three simultaneous device connections for all their paid packages, but their free trial supports only one device connection. While their three connections will allow you to protect your PC, mobile and any other one device; it might not serve your needs if you have a large family and wish to extend VPN protection to them under your one license. Most VPNs offer more simultaneous connections. The industry average is 5 connections; and the very generous VPNs allow as much as 7 simultaneous connections, which is more than double what Trust.zone gives.

Access to Netflix:

Netflix is ruthlessly blocking VPNs, and it is becoming rare to get VPNs with which you can still access Netflix. Trust.Zone is still one of the few VPNs that allow you to watch your favourite programs on Netflix.

Unrestricted Torrenting:

With Trust.zone VPN, P2P and torrenting is permitted on all servers. Many users will look out for unrestricted torrenting when making a VPN choice. This is because they can connect to peers and swiftly download files (movies, music and software), and be confident that they are secured as no one can take advantage of the file sharing service to hack their data.

Trust.zone VPN Server Network

Trust.zone has 127 servers in 77 zones (31 countries) across the world; they have servers in every continent of the world – Africa, Europe, South and North America and Asia.

A global server network increases your anonymity, as it means you can put your online presence anywhere in the world. The 127 servers of Trust.Zone, though pales in comparison with the server count of the top VPNs, is large enough and also well distributed to serve this need.

With a large server network, you can easily find servers that allow you access restricted sites; and you are less likely to find overcrowded servers. Though 127 servers can be considered adequate for these needs; having more servers will definitely enhance the service rendered.

Unlimited Server Switches:

Trust.Zone allows you to switch from one server to another on their network as many times as you wish. They do not cap the number of switches you can make in a week or a month. This makes spoofing your location a lot more exciting.

Privacy

VPN Protocol:

Trust.zone offers the industry-standard OpenVPN with high-level AES-256 bit encryption to guarantee your online safety. They also offer the L2TP protocol and a proprietary Trust.Zone protocol. I like companies with proprietary technology; it tells me that the company is investing in technology to create more value for its customers. Trust.zone stands with the top VPN by offering different VPN protocols.

Jurisdiction:

The jurisdiction of VPNs is becoming very important in discussing the pros and cons of a VPN service provider. This is because certain locations have anti-privacy laws while others have pro-privacy laws. An anti-privacy law would be that which forces the VPN to keep user data. Since you know that user data can compromise your security, you wouldn’t want any of your data stored, and you would be wary about using a VPN located in a location with such laws.

Trust.zone VPN is located in Seychelles – a country without anti-privacy data retention laws. This would place Trust.Zone VPN on the list of privacy-conscious VPN users.

Logging Policy:

Trust.zone claims that they do not keep a log. This is what a privacy-conscious VPN user wants to hear. Any record of you kept anywhere can be obtained, and can also be used to track you; it just depends on the tenacity of the tracker. And those who come after data of VPN users can be very tenacious.

VPN users want anonymity; they do not want to be track-able; and as such would avoid logs. Trust.zone would be an attractive VPN for their no-log keeping policy.

However, I am always sceptical about the no-log claims of VPNs, and as a result, I do look beyond the bold ‘no-logs’ advertisements. I don’t want a VPN to deceive me with ‘no logs’ claims when actually they are storing data that can be used to track me. Where does Trust.zone stand?

Trust.zone VPN has a bandwidth count feature that shows you how much bandwidth you have used. That means they keep a record of your bandwidth usage. In my opinion that is not entirely no-log.

DNS and IPv6 leak protection:

Trust.zone now works well in protecting against DNS leaks. They used to have issues with DNS leaks; and as you’d expect, users flooded them with complaints. Trust.zone swiftly addressed the issue; and in my opinion, it testifies to their commitment to ensuring the privacy of their VPN users.

However, they still come short in IPv6 leak protection. There is no button anywhere in the Trust.zone client for enabling IPv6 leak protection; and they have also come out to say honestly that they do not support IPv6. Trust.zone can do better in this area, especially since competing VPNs are offering IPv6 support.

Kill Switch:

The Trust.Zone client comes with a kill switch. This is a feature that VPN users feel should come with any serious VPN; and as such, Trust.Zone comes along as a serious VPN.

VPN use gives you online security and privacy by preventing your ISP and other prying eyes from seeing your IP address and knowing your online activities; but when the VPN disconnects and you are still online, your IP address is open to all, and your privacy is compromised. The kill switch prevents this by killing internet connection when the VPN disconnects.

A kill switch will not be necessary if a VPN never loses connection, but VPN technology has not gotten there. Trust.Zone has an impressive 98% uptime; but for that 2 % downtime, the kill switch will discern when the VPN is about disconnecting and will cut off the internet connection.

Speed

Trust.Zone performance in speed tests falls within an acceptable range. They offer decent latency, download and upload speeds. Though, there are many VPNs that easily outperform Trust.Zone in speed, you can be assured that the VPN will not ground your internet connection. The speed drop still allows for a wonderful browsing experience.

Trust.zone VPN Price

Packages:

Trust.Zone offers one all-inclusive plan that has three packages – one-month subscription, 3 months subscription and a one-year subscription. All three packages have the same features. The single month subscription cost $6.99; the three-month subscription cost $14.88 (which works out to $4.95 per month to give a 30% saving), and the annual subscription cost $39.95 (which works out to $3.33 per month to give a 53% saving). You will save more on the longer packages.

The prices are reasonable if you are on a budget. The single month plan is one of the lowest among the premium VPN providers. The 3 months package that Trust.zone VPN offers appeal to persons who see the one month package as too short and the one year package as too long. Many of the top VPNs do not offer such short-range packages.

Trust.VPN also run different discount offers that make them even more appealing; they are currently offering a 20% discount on all packages if you make payment with bitcoin.

Trust.zone Payment Options:

Trust.zone accepts the regular payment methods which include credit cards, PayPal. Using these methods to purchase the service involve submitting personal information. Recognizing this, many VPN is now offering anonymous payment methods such as bitcoin.

Trust.zone VPN stands among the few VPNs that provide their users something close to complete anonymity by allowing anonymous payment. Their offer of 20% discount when paying with bitcoin shows that they even seem to encourage their users to use anonymous payment methods.

Trust.zone VPN Free trials:

It is always good to see VPNs that offer free trials, and not because I like freebies. It tells me that the service provider is confident that I will make a commitment after testing the service, and it’ll take quality service to generate such confidence. Trust.Zone gives a 3-days free trial.

I have seen VPNs that offer a 7-days free trial, and users still complain that the 7-days window is too short for them to get a good feel of the VPN services; I wonder what those users will say about Trust.Zone 3-days window. However, the 3-days free trial is definitely better than no free trial. There also some restrictions with using the free trial – your data transfer cannot be more than 1 GB, you can only connect one device and not the three connections that the paid packages allow, and you can only use 111 and not the 127 server locations that the paid packages allow.

Some VPNs that offer free trials would annoyingly automatically charge a subscription to you at the expiration of your free trial session. It is annoying especially when you were not satisfied with the service, and we’re not planning to become a paid subscriber. Trust.zone does not do that. They allow you to move to a paid plan only when you are ready for it.

Trust.Zone also gives 10-days money-back guarantee so that persons who are not satisfied with the service can request a refund of their payment. The money-back-guarantee also comes with a clause – you shouldn’t have used more than 1GB of bandwidth. Given that not using more than 1GB of bandwidth in 10 days is unlikely, and that most VPNs give a 30-days ‘no-questions-asked’ money-back guarantee; some commentators perceive that Trust.Zone 10-days conditioned money-back guarantee is grossly inadequate.

But to be fair to Trust.Zone, almost all the VPNs that offer the 30-days ‘no questions asked’ money-back guarantees do not offer free trials. A free trial is for you to test the service, and it is assumed that you must have been satisfied with the service if you proceeded to subscribe to any of the packages. Why then would one request a refund (claiming not being satisfied with the service) when a free trial was on offer to test the service?

All that said; Trust.Zone money-back guarantee may have a relatively short window and maybe conditioned, but it’s what I’ll expect because of their free trial. I will only want to see the free trial period increased.

Customer Support:

The resources that makeup Trust.Zone customer support is: FAQs and e-mail service. The FAQs covers pretty much everything about the Trust.Zone client and the basics of VPN use, and will help you get through some connection problems. And lastly, you can send in a ticket and get responses directly from the PVN representative.

Unlike most VPNs who would claim that their support is 24/7 only for you to discover otherwise and to be left hanging; Trust.Zone transparently state that their support is available Monday to Friday 6:00 am to 4:00 pm GMT+0. Though, I am impressed by this transparency, I will like to see Trust.Zone improve to a 24/7 customer support service.

The response from the service was also timely; you are sure to get a response to your queries within two ‘working’ hours. This is a big improvement on some VPNs that can have you waiting for as much as 48 hours.

Trust.Zone has a strong social media presence with active Facebook and Twitter accounts which you can also use to get some assistance. They also maintain their own blog and use this to send updates to their numerous users.

Trust.zone customer support sorely misses a live chat. With the timeliness of the e-mail support service, adding a quality live chat support service to the package will surely make Trust.zone customer support one of the best in the VPN world.

Summary

With VPNs, you just have to trust that the service provider will do what they say; and you’re more likely to trust one who is trustworthy. Trust.zone VPN comes along as trustworthy; and not because the word ‘trust’ is in their name. They have consistently shown the level of honesty and transparency that characterizes trustworthiness. For example, they make it clear that their customer service is not 24/7, they make it clear that they do not support IPv6, and they are upfront about whether they have complied with any judicial order.

Pros:

Trust.zone gives you good privacy support – they are based in Seychelles which does not have anti-privacy laws, they use the OpenVPN protocol with industry-standard encryption, they protect against DNS leaks, they have a kill switch, and they keep no logs (albeit they monitor and record bandwidth usage).

Trust VPN comes at very reasonable prices compared to the competition. They also offer a 7-days free trial and a 10 days money-back guarantee which you can use to test the service, and they allow you to make payment anonymously using bitcoin.

They have 127 servers in 77 zones across the world which will adequately serve your needs to spoof your location and unblock restricted sites. They allow unlimited torrenting and give access to NetFlix. They also allow unlimited server switches and unlimited bandwidth.

Cons:

The Trust.zone VPN client is short on advanced features such as leaks IPv6 protection. It is also not very good that they only offer a dedicated Windows app; the configurations required to use the Trust.Zone client on other platforms will not please the less tech-savvy users. Their 3-days free trial is not only too short but comes with data transfer restrictions.

While the response time of Trust.zone e-mail support is relatively very good, many users like the instantaneous responses of a live chat support service.  Trust.zone does not give users that option, as they do not have a live chat support service.

Do you have experience with Trust.zone? Good or bad, kindly use the comment section below to give us your brief Trust.zone review.