Lascana review tells whether Lascana is legit or not. Complaints and feedback from its members are also reviewed. So, if you are searching for the best Lascana reviews, you are welcome!
What is Lascana?
LASCANA is the ultimate destination for shopping sensual lingerie, cutting-edge swimwear and beautiful summer fashion specially developed by women for women. LASCANA are committed to creating stunning, high quality and affordable collections ranging from sizes 0 to 24 and cups AA to G to suit every woman’s needs.
LASCANA – It’s a woman’s world is a brand brought to you from Europe. With over 15 years of retail experience in Europe, LASCANA launched its US online shop early in 2017 with a mission to inspire the American woman to look and feel fabulous in her own body.
Thanks to LASCANA’s extensive experience in product quality and development, every woman can find her new great-fitting, favorite piece at LASCANA.
Apart from the key brand LASCANA, you can also shop for a variety of additional leading European brands at www.lascana.com such as s.Oliver, JETTE, bruno banani, Venice Beach and much more.
LASCANA – It’s a woman’s world stands for the perfect fusion of sensuality and competence
Is Lascana legit, safe or scam?
Lascana is legit, not scam. While writing this Lascana review, we did a thorough research to know the true status of Lascana and found that Lascana actually deliver the items purchased from the website. Unfortunately, there not much quality from this site and they have a very bad, unfriendly and disrespectful customer care especially the one by the name Sarah. If you have an issue with the item you purchased, then you will find it difficult to get it resolved. Check out Dresslily.com instead.
Lascana Swimwear:
Lascana Clothing
Lascana Bras
Lascana Panties
Lascana Lingerie
Lascana Lingerie
Sleep and Loungewear
More information from Lascana
Lascana Size Guide
STEP 1: Identifying the correct band size
Tip: Ask a friend to help you for a better result
Place the tape measure just below where your bra sits.
Hold the tape flat around you making sure the tape is straight across the back and level under the bust.
Note your measurements in inches and use the chart below to figure out your band size.
Example: if you measure between 31“ and 32“, your band size is 36.
STEP 2: Identifying the correct cup size
Place the tape measure around the fullest part of your bust, do not pull too tight.
Make sure the tape is straight across the back.
Note your measurements in inches and use the chart below to figure out your cup size.
Example: if your band size is 36 and your cup measurement is 38″, start at the band size of 36 and go down the column until you reach 38“ and note the cup size on that row. For Lascana example the bra size would be 36C.
Tip:You get a better result when Measuring yourself with a non padded bra
STEP 3: Identifying your sister sizes
TIP: The measurement chart gives you a first idea of what size should be the correct one – but it’s not set in stone. Your individual best-fitting size may vary by style and the type of the bra. If you find that you are using the loosest or tightest hook, you might prefer a sister size.
Sister sizes are bra sizes very similar to your starting bra size identified by the guide. They provide the same overall cup volume while giving you more options for the band size.
If the identified cup size fits but the band size seems too tight or you wear you bra at the loosest hook, jump one band size up and one cup size down.
If the identified cup size fits but the band seems too loose or you wear your bra at the tightest possible hook, jump one band size down and one cup size up.
Use the chart below for identifying your sister sizes. From your starting size move one position to the left or right to find your sister sizes.
Example: Your individual bra size is a 36C and your sister sizes are 34D for a tighter band size and 38B for a wider band size.
How to place an order online
Add items to your shopping cart and go to checkout. At checkout you may select shipping options and payment methods. You may also enter your billing and shipping addresses as well as your email address and phone number. This is where you would also enter any promotional offers or gift card information you may have. You will have an opportunity to review your order and make any necessary changes before submitting the order for processing.
After you have submitted your order, you will receive a pop-up confirmation that the order has been submitted. Once it is entered into the system you will receive an email confirmation for your records with the order number and a summary of the order itself.
When your order has shipped from Lascana warehouse you will receive a second confirmation. This will include any tracking information you may need (if the shipment method chosen is one that provides such information). For standard shipping to the US, delivery is usually within 5-7 business days.
Panty Measuring Guide
TIP: The measurement chart gives you a first idea of what size should be the correct one. The individual best-fitting size may vary by type and cut of the panty as well as individual preferences.
Fashion/Sleepwear Measuring Guide
TIP:The measurement chart gives you a first idea of what size should be the correct one. The individual best-fitting size may vary by type and cut of the panty as well as individual preferences.
How to place order by phone
They have agents available 24 hours a day to take orders by phone.
Callers in the US may call us toll free at 1-888-772-3160.
They do have agents able to assist Lascana Spanish-speaking customers too.
Be sure to have the style numbers for the items you wish to order handy, as well as your credit or debit card information.
They have agents available 24 hours a day to take orders by phone.
Callers in the US may call us toll free at 1-888-772-3160.
They do have agents able to assist Lascana Spanish-speaking customers too.
Be sure to have the style numbers for the items you wish to order handy, as well as your credit or debit card information.
How to place oder by mail or fax
You may use an order form from a catalog, or simply include all the information needed in a brief note or letter. You will need to include style numbers, colors, sizes, your credit card number and all billing and shipping information. If you have a customer number and a catalog source code or a promotional code, please be sure to include these as well.
You may pay with check or money order if you prefer. Please note, however, that all checks and money orders are run through a verification process and may sometimes be held for two weeks before the order is released for shipment.
You may fax your order to :
In the U.S. fax toll-free 1-800-648-0411
If you prefer to send us your order information by mail, click the link below to download a printer friendly order form to your PC.
LASCANA
11711 Marco Beach Drive
Jacksonville, Florida 32224-7615
U.S.A
Attn: Order Department
Lascana shipping options
• Standard orders shipping to the U.S. will ship within 1 business day.
• Overnight and 2-day Air orders placed by 5pm EST will ship the same day.
All shipping timeframes are subject to stock availability and credit card authorization and verification.
Merchandise Subtotal
Standard 4 to 7 Business Days
2-Day Air 2 Business Days
Overnight Next Business Day
$0-$24.99
$4.95
$10.95
$19.95
$25.00-$49.99
$7.95
$13.95
$22.95
$50.00-$74.99
$9.95
$15.95
$24.95
$75.00-$99.99
$12.95
$18.95
$27.95
$100.00-$124.99
$14.95
$20.95
$29.95
$125.00-$149.99
$16.95
$22.95
$31.95
$150.00-$199.99
$17.95
$23.95
$32.95
$200.00-$249.99
$18.95
$24.95
$33.95
$250.00 +
$19.95
$25.95
$34.95
2-day Air and Overnight shipping is not available to PO Boxes, APO/FPO addresses, Alaska, Puerto Rico, Guam, and the US Virgin Islands.
How to check the status of your order
You may check the status of your order online by clicking on “My Account.” Simply sign in using the email address you used when registering and entering your password. If your email address has changed, sign on with the original email address and change it to your new address under Account Info.
From there you may update your account information, check your order status and history, create a Wishlist, and change your catalog and email preferences. You may also create a new password there.
You may also check your order status or order history by calling 1-888-772-3160 and speaking with one of their Account Specialists .
How to update your order
They do their best to process all orders within 24 business hours or less. If you need to make a change to your order please contact us at 1-888-772-3160 and an Account Specialist will be happy to assist you in making any changes, provided your order has not yet shipped.
Lascana payment methods:
Lascana accept the following credit cards:
When ordering by mail, you may also pay by personal check, cashiers’ check, or money order. Please do not send cash. All funds must be in US Dollars.
How to return or exchange items by mail
Should any item fail to meet your expectations, simply return it within 90 days in a new and unused condition and they will gladly exchange it or refund your merchandise price. Shipping and processing charges are not refundable.
1) Fill out the Return/Exchange Form at the bottom of your invoice, indicating what you are sending back, the reason why and what you want done (exchange or refund).
2) Return the form with the merchandise you want exchanged/refunded any way that is convenient for you. There is an address label on the top of your invoice that is provided for your convenience. Return costs are the responsibility of the customer.
Each order also includes an easy to use return label for your convenience. There is a charge of $6.95 for the use of this label, which will be deducted from any credit due on your return or, in the event of an exchange, Lascana will charge your credit card $6.95 for the label. The instructions for the use of this label are found on the back of the label.
• You may return the package via UPS or USPS. There is no need to go to the post office or UPS store. You may give the package to your postman or UPS driver or you may drop it in a UPS drop box or USPS mailbox.
• Peel off and place the pre-paid return label on the package. If you are using the original shipping bag or box, be sure to place the return label over your name and address on the package and to obliterate any other addresses and barcodes on the outside of the package.
Returns should be addressed to:
LASCANA Returns Department 11711 Marco Beach Drive Jacksonville, Florida 32224-7615 U.S.A.
How to return and exchange item by phone
In a hurry? Don’t have time to wait for an exchange by mail? Give us a call to place an order by phone for the new item. We’ll have your new order on the way in no time. You may then return the original merchandise for a refund.
Lascana trained Account Specialists will gladly answer any questions you might have regarding returns or service. Just call 1-888-772-3160 24 hours a day.
How to get your refund
Most refunds on returns are in the form of original payment. If you paid by credit card, LASCANA will refund your purchase amount to the same card.
If you applied a promotional code to get a discount, discounts will only be applied to exchanges for the same style in another size or color. The discount can’t be transferred when exchanging for a different style.
Refunds include any US taxes originally paid on the item being returned. It can take up to two billing cycles for refunds to appear on printed credit card statements, although you should be able to verify the credit within 72 business hours from the date the return is processed.
If you paid by:
Lascana will:
A credit card
Refund your purchase amount to that same card.
A promotional code or discount
Exchange the item for the same style in another size or color. (If you choose to exchange the item for a different style, the discount can’t be transferred.)
Refunds include any US taxes originally paid on the item being returned. It can take up to two billing cycles for refunds to appear on printed credit card statements, although you should be able to verify the credit within 72 business hours from the date the return is processed. Lascana does not refund duties/taxes from other countries, as they do not collect them. Those would be refunded by the appropriate Customs office in your country.
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Average rating:
6 reviews
Tricia
Aug 21, 2022
by Tricia
Terrible Service
They claimed they canceled the order because they couldn't verify my shipping address. It is accurate on my receipt. They never even attempted to charge the card. I called because I was wondering where my clothes were. Terrible service.
Sarah
Jul 23, 2021
by Sarah
Nice clothes and bikinis!!
I don't get why so much negative energy! Lascana is great. I get complements from people all the time for wearing their clothes. One flower bikini I have is so beautiful. Will shop there again in the future for my next trip. Thank you lascana!!
Josephine
Oct 4, 2019
by Josephine
AAwful product, awful customer service
This company doesn't even deserve one star, I recently made a purchase that contained several items. Everything is very poorly made, the quality of material is very low. This company is the same as VENUS, just markets itself under a different name and charges little more. The return process was idiotic, I was told : " We are unable to guarantee we can accept the return. If you would like to try and send the merchandise back, and it exceeds our return guidelines, it is up to our returns department discretion as to if we can accept the items." RIDICULOUS!!!!! Well they lost me as a customer!
Tracy
Jun 23, 2019
by Tracy
Horrible Customer Service, Everything is on Backorder
I have ordered twice from this company. Both times items were back ordered and I was not informed until after I placed the order. After waiting 2 months for a jacket it came with a defective zipper. I contacted customer service and told them of the situation, asked if they could send me a replacement rush delivery and I would return the defective jacket. was told I can return the jacket and get a refund or replacement. After making a customer wait 2 months the least they could do is send me the replacement rush, I didn't even mind paying and then waiting on the refund. Horrible customer service and they obviously sell items they don't have. Terrible.
Lp
Feb 4, 2019
by Lp
,
One full month and still no refund from Lascana. Account specialist continue to tell me they have refund my bank. No they have not. Called them 7 times ! Every call I’ve made it’s a different excuse. I will be reporting them to the FTC! Had enough No stars for them
Linda Patterson
Dec 29, 2018
by Linda Patterson
Las Ana has nice products but the return service and refund is the worse I’ve ever had to deal with. Returned items via ups . Three weeks later no refund. After calling told there was a computer problem but they did receive my return. Called again still no refund. Three more calls after a partial refund. Then told by account specialists that my bank was credited. Called bank. No credit. Called lascana back and now supposedly will refund in three more days. Lie after lie.
Would never order their products again due to there poor business practices.
Call the consumer protection department of the attorney generals office in your state.
I just recieved my order, on time , no problems there. I ordered two different cute summer dresses. They are both exactly the right color and style from the web site. They each fit great and I love the fabric. I am 5'5" 180 size 14, I ordered a large and the fit is perfect. I cant wait to wear these on an up coming beach vacation. Thank you
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Call the consumer protection department of the attorney generals office in your state.
I just recieved my order, on time , no problems there. I ordered two different cute summer dresses. They are both exactly the right color and style from the web site. They each fit great and I love the fabric. I am 5'5" 180 size 14, I ordered a large and the fit is perfect. I cant wait to wear these on an up coming beach vacation. Thank you