If you’re in the United States, Canada, Australia, or the United Kingdom, this Turo review is for you. Here, you’re going to find out about a company that can help you find the right vehicle you can use for your trip or event. You will also discover how you can start a mini business by lending your car to those that need it.
By the time you’re through reading this Turo review, you still have some information you never had about what’s happening in your neighborhood.
So, what is Turo? What kind of services does it offer? Is Turo legit? How can you benefit from its services?
Well, in this Turo review, we are going to do our best to answer these questions and more. As promised, you will find out as much as you about this company from this article. So let’s take the first step into reviewing Turo by finding out what it is and what it has to offer.
Turo is an American peer-to-peer car-sharing marketplace that was founded in 2010 by Shelby Clark. The company started in San Francisco, but it currently serves customers in different parts of the United States, Australia, Canada, and the United Kingdom.
Turo started when Shelby Clark discovered that many people left their cars unused even though there are individuals that may be willing to rent them for a while. He then founded a company where owners of cars can make some money by allowing other people to use their cars for a while. So, if you’re looking for where to rent vehicles for your trip or an event, you should stay back and enjoy this Turo review because it is for you.
Remember that Turo is a peer-to-peer car-sharing marketplace that is designed to help people to access vehicles when they need them. This means that when you need a vehicle for an event or a trip you can rent one through Turo. However, what makes Turo spectacular is the way it operates.
First of all, Turo does not own any of the cars you’re going to rent through it. That is, the cars you will see on the Turo website or mobile app do not belong to the company. They all belong to private car owners, who use the platform to find those that need to borrow their cars for personal use. This also means you can join Turo as a host if you have a car you wish to lease shortly. That way, if anyone needs to rent a car within your area, you will be among the people considered. This is just to let you know that when you book or search for cars on Turo, none of the cars flashing through your screen belongs to Turo.
As you can see, the vehicles you are going to rent through Turo don’t belong to the company. Turo only provides a platform for car owners and renters to meet and do some exchange.
If you want to rent a car through Turo, you simply have to sign into your account, search for cars, book the one that meets your need, pick up the car or ask the host to drop it off at a specific venue, and then use the car for the purpose you rented it. When you are done, you will drop off the car at the venue agreed upon with the host, and the deal is concluded.
If you’re worried about getting involved in an accident or a breakdown that might need a mechanic, you should know that Turo offers protection packages, which you can buy to cover those expenses. The protection plans include insurance (in case of theft or accident), roadside support or maintenance, and so on. You can decide when you’re booking a car to purchase a premium, standard, or minimum protection plan, depending on what you can afford.
If you discover you need to cancel the trip after booking the car, you are free to do so at no cost. You will, however, fulfill some terms and conditions before you can receive a full refund. You’re going to find out more about the company cancellation and refund policy as we continue with this Turo review.
So in summary, this is how Turo works:
As of the time of writing this Turo review, you must have an account with the company before you can book a car on its platform. So if you don’t have a Turo account, you should consider opening one today, especially if you know you are going to use its services one day.
Fortunately, at the time of writing this Turo review, you don’t have to pay to open or maintain an account with the site. That is, Turo doesn’t have a paid subscription plan. You are going to open the account free of charge and also use it freely to browse and book vehicles.
One more thing, that you have an account with Turo doesn’t automatically mean you’re eligible to book any kind of car you want through its platform. To start with, Turo needs to verify your account to be sure you can be entrusted with a car. You must also have a driver’s license before you’re allowed to join the site. You will find out more about your eligibility to book cars at Turo if you continue reading this Turo review.
Turo is a marketplace that is open to people, who own cars and those who can drive cars. If you have an extra car you are willing to share and make some money along the line, you should join Turo as a host. If you are up to the driving age in your country and you have a driver’s license already, you should join Turo too. You never can tell if you know you might need to rent a car through its platform. Turo is open to car owners and drivers, who live within the jurisdiction it operates.
Speaking of the jurisdiction of operation, you may need to know right now that Turo doesn’t operate all over the world. As of the time of writing this Turo review, the car-sharing marketplace is only available in the United States, Canada, Australia, and the United Kingdom. We can’t tell if it’s operational in every city in these countries but you can find out if your city is covered by opening your Turo account today.
Turo has made it easy for its users to find cars easily. As of the time of writing this Turo review, you can find cars through 3 different methods – destination, make, and experience. We will explain each of them briefly in this section.
The easiest way to find cars at Turo is by searching according to destination. Here, you will have to submit the city or destination you want to pick the car so that the cars available within the city will be shown to you. But, as you take this option, you should remember that Turo does not operate in every city. So, if there is no host in the city you choose, you should try nearby cities to find out if there’s any host nearby. Remember, as of the time of writing this Turo review, you can only access this marketplace when you’re in the United States, UK, Australia, and Canada. We can’t say for sure if you can find a host in all the cities in these countries. And even if you do find a host, there is no guarantee that you will find one that has the kind of vehicle you need. But you should give it a shot anyway.
At the time of writing this Turo review, you can rent different types of vehicles through the company. For instance, you can rent trucks, vans, convertibles, SUVs, cars, minivans, and any other kind of vehicle you can think of. But to make it easier for you, you can search for vehicles according to their brand. Here, you can rent cars from brands, such as Tesla, Lamborghini, Jeep, Rolls-Royce, Porsche, Ferrari, Mercedes-Benz, BMW, Subaru, Toyota, Nissan, Ford, and Maserati.
As mentioned earlier, you can decide to rent a car that will match or suit what you want to do with it. So, when you want to search for a vehicle based on experience, you will find options, such as electric cars, SUVs, convertibles, classic cars, minivans, trucks, vans, luxury and exotic cars, pet-friendly cars, and so on.
While renting a car at Turo, you should remember to go for a car that is suitable for the purpose you’re renting it. You should also check the host’s dos and don’ts to avoid being penalized for using a vehicle for the wrong purpose. For instance, if you’re taking a trip with your pet, you should look for cars that are marked pet-friendly. If you ignore this option and go for a car in the Super Deluxe Class, for instance, the owner will have you surcharged when he discovers your pet’s hair in the car.
As of the time of writing this Turo review, you can pay for the vehicles you rented through credit cards issued by major financial institutions. Turo also accepts debit cards that have Visa or MasterCard logos. Apart from that, the debit card must be linked to a checking account. But if you don’t have these cards, you can opt for Google pay or Apple Pay. Turo accepts them too.
As of the time of writing this Turo review, you can pick up the vehicle you booked at a venue you and the host agreed on. The host can also drop it off for you at a convenient place if you want. Shen you’re done using the vehicle, you can also return it to the owner at the venue you agreed on or have it come to pick up. It all depends on the agreement you had with the host. Turo doesn’t determine the modalities for pick-ups and drop-offs.
If you’re worried that you may not be able to cancel your booking at Turo and get your money back, you should know now that you have nothing to fear. As of the time of writing this Turo review, the company has a refund policy that favors customers. However, you have to meet up with some terms and conditions before you can benefit from the refund policy.
Here are some of these conditions you should always bear in mind:
At the time of writing this Turo review, you can contact the customer support team of the peer-to-peer car-sharing marketplace through live chat. However, in the case of an emergency, such as when you want to cancel your booking because the car is not in order, you can reach out to the team on the phone. You will find the corresponding phone number for your jurisdiction on the Turo website.
You may need to know now that the Turo website has a Frequently Asked Questions page, which has a lot of information you may need. So, you can check out this page to learn more about how Turo works and the ways you can use its services.
One thing about Turo is that it considers the age of customers before allowing them to book certain car grades. For instance, even if you’re up to the driving age in your country, you must be up to 25 years old before you can book a car in the category known as Deluxe Class. You must also be up to 30 years old before you can book a car in the Super Deluxe Class.
Another thing you should know about booking cars at Turo is that it charges Young Driver Fee. The amount an individual will pay here depends on his age and country. As of the time of writing this Turo review, the Young Driver Fee for those in the United States is as follows:
Note that there are age restrictions for other countries that Turo covers. You should check them out before booking a car at the marketplace.
Yes, as of the time of writing this Turo review, the car-sharing marketplace has a mobile app that is compatible with Android and iOS operating systems. So you can download the app from Google Play Store or Apple App Store, depending on the type of phone you are using. This is to say that you can Turo with your iPhone, iPad, Android smartphone, and tablet.
One thing you need to know before we move to the next section is that you must download the Turo app if you want to rent vehicles through the company. Of course, you can book vehicles online, that is, at the Turo website, but you will need the app to check in when you pick up the vehicle. So you can as well download your Turo app today so you can easily book cars when you want to.
One thing we want you to be sure of is that Turo is legit. Remember that the company was incorporated in the United States in 2010. This shows that the marketplace is under the regulations of the U.S government for more than a decade now. You may need to know that if Turo is a scam, the US government would have sanctioned it heavily or closed it down entirely. Since the company is still operating as we speak, we can then say that Turo is not a scam.
Another thing that can tell you that Turo is a legitimate company is that its users say a lot of good things about it. When we wanted to find out if the marketplace should be trusted or not, we searched through the internet for Turo reviews. Our search took us to platforms, such as Trustpilot, where more than 31,000 users of Turo came together to score it 4.6 out of 5 points. If this number of people can come out to say that this car-sharing marketplace provides amazing services, you can tell that Turo is not a scam.
Related: StubHub Review
You can tell from this Turo review that you have found a good peer-to-peer car-sharing marketplace you might use often. The good thing here is that Turo is legit so you don’t have to worry about being scammed by the company or its users. Turo also has a cancellation and refund policy that will favor you in case you need you found a need to cancel your order. So, open your Turo account today because you might need it very soon.
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