Yes, Liligal legit. It is not a scam because they have been online for a very long time. Although there are mixed experiences among the customers which you can go through below.
So, if you are looking for the best and unbiased Liligal reviews, you have come to the right place.
What is Liligal?
Liligal is your one-stop online shop. Their affordable collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of every aspiring fashionista. The original idea is to share the latest news and fashion trends on women’s clothing with fashion-forward, free-thinking girls, and they offer fast fashion worldwide.
Liligal was established with a clear vision: to provide the very latest in compelling designs for the fashionably hip along with providing exceptional value, quality, and superb customer service. They offer a select choice of clothing, accessories and more to deck out your wardrobe with style.
There exciting brands consist of emerging new designers and there discerning buyers have a keen eye for the best look anywhere so you can always find a style to call your own. Fashion is more than simply style: it also represents their aspirations, which is why their designs are as unique and individual as you.
For those who embrace inspired cutting edge fashion that’s ahead of the trend curve, welcome to destination chic.
Is Liligal legit or scam?
Liligal is legit, not a scam, as of writing this Liligal review. Liligal is not scam but a legitimate online fashion shopping store, and a very popular one. You can get your clothes as soon as you order them. However, this does not mean you will always have good experience with the store. Below we have listed most of the Liligal complaints and feedback from their customers to help you make the right decision.
Liligal complaints and feedback from customers:
I am extremely happy with my purchases from Liligal. I haven’t seen the cover-up or swimsuit on other sites or in local stores, so I’m confident my items are unique. Both items are well-made and are so beautiful; even my husband loves them. I will definitely be shopping Liligal again. Love!
This is the 3rd item I’ve ordered from Liligal and I have been happy with each order. I wear an XL and often times they are too small on clothes coming from another country but their XL fits me perfectly and I just received a bathing suit that fits and looks great. Shopping for a bathing suit is usually a night mare in my size but I am very pleased and will order from them again. The only downside is it takes weeks to get the order so if you need something right away, this would not be the site for you.
My first and last order from this store. Took almost 3 weeks for my order to arrive. The bottom piece of the swimsuit not only was big enough for two people, but the color did not match the suit top. The blouse I ordered is made of flimsy material. Very unhappy with the service and quality!
My purchase arrived on time, and the quality was really great! My wrap dress had a very nice and flattering fit, (I ordered a XXL) and I loved the color. Although I wish the processing time was shorter, I am still very pleased with the price, and quality of my purchase, and will order more.
Liligal advertised on my Facebook feed. On April 23, 2018, I ordered two bathing suits. The website stated the order would take 9 days to process then ship to my address. It’s May 17, 2018, twenty- three days after ordering and I still don’t have a shipping tracking number. I sent an email inquiring about the status and was told “sorry you need the items urgently. It will be shipped after processing”. WORST CUSTOMER SERVICE!!! I’m thinking my money was stolen and i’ll Never get the product.
I experienced 2 odd problems with Liligal. (1) I saw a number of styles I wanted to order, but since I had not dealt with Liligal before, I stuck with one style (about $25.) to make sure they were easy to deal with. I run in-between sizes so I ordered 2 sizes of the same item to get an idea of the ‘Liligal fit’ for future orders. After receiving & deciding which one to keep, I went online (well within their stated return period), completed the ‘return ticket’ and awaited further instructions. Meanwhile I went ahead & placed another order for about 5 more items in the correct size. The next day I received an email from them stating that since the return process was expensive for them I could keep the 2nd item and choose either a $3.00, $6.00 or $9.00 refund. (I found this to be a ludicrous request as who would choose the lower amounts?) I emailed back that I didn’t want to keep the clothing item that didn’t fit & would prefer to return the item for a full refund. They then emailed me saying I could keep the item & they would give me $17. refund. Not wanting to spend any more time fighting with them I took their refund offer.
2) I then received an email about my 2nd order
stating I would need to scan them my SS# and a copy of a utility bill with my name & address to make sure they would be shipping it to the correct address. I order a lot online in the US and overseas, have an excellent credit rating and have never received such a privacy intrusive request. And, even if I agreed, I couldn’t send a utility bill with my name as they are all addressed to my husband. I looked up Liligal reviews online (should have done this before ordering) and found many poor ratings. I emailed back immediately to have them cancel my order and reverse any credit card charges. It took several days of emailing back and forth before they finally agreed to do it.
Overall: Strange business practices.
I was on Pinterest and saw this swimsuit from liligal and thought it was so cute so I ordered it. Then I read the reviews and was scared to death! I didn’t think I would even get the swimsuit! To my surprise it came right on schedule! Then I figured from the reviews it would be low quality, boy was I wrong! The swimsuit was high quality. It was very thick heavy material and when I tired it on it fit perfectly! I am so happy I didn’t read the reviews first or I would never have purchased it. I don’t know why there are so many bad reviews; did I just get lucky? I don’t know, but I love my new swimsuit!
I have purchased several outfits from Liligal and will continue to do so. Their pricing is great and I get many compliments on my new items each time I wear them. One item came with a rip in the skirt and Liligal immediately shipped a new item, no hassle at all. Great customer service!
I’m looking forward to my next purchase!
The blouse I purchased looked exactly like the picture online. The quality was very good for the price. Shipping takes a little longer than when I buy from Amazon, but it came within the time the seller indicated. Sizing seems to run a little small so if you are borderline on size, go with one size larger.
I am surprised to see such a low score for this company. I have twice ordered plus size swimming costumes from Liligal over past few months. On both occasions, they have arrived in a reasonable period of time and been of good quality and fit for the price paid. I have nothing but positive to say really.
More info about Liligal
Liligal Features:
Liligal Payment Methods:
There are different secure ways you can pay for your Liligal.com orders.Customers who choose Western Union or Wire Transfer as payment method will get an extra 5%discount.
1. With PayPal, you can send payment quickly and securely online.
2. Through PayPal, you can pay with a credit card, debit card, or bank account balance.
3. Once your order is submitted, you will be redirected to PayPal’s site where you could make the payment.
Credit Card (VISA, & American Express)
Liligal Shipping Policy
Confirm
A confirmation email will be sent to you once the order needs authorization. They begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for them to change or cancel your order, however, they will do their best to support your request.
Processing
It usually takes 1-4 business days for your order (while some items may need 6-9 business days). They will send you an email if the processing time takes longer than expected.
Shipping
They offer free shipping by Flat rate shipping. For express shipping please choose the shipping method at check out page.
SHIPPING TO USA
SHIPPING TO OTHER COUNTRY AND DESTINATIONS
Delivery
You tracking number and the express company website link will be sent an e-mail immediately after they ship the order out. You can also track it in user account on Liligal. They will also e-mail you if there is an unsuccessful delivery. After you receive the order you purchased, you are free to write a review and get points rewarded.
Please contact them within 6 months since shipment if no receipt or delivery, their representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
Important Notice:
- Due to customs clearance times getting progressively longer, e.g. due to more stringent security checks, please be advised that Standard Rate Shipping and China Post times have been affected.2. Processing time: In order to guarantee the quality of their products, Liligal.com has to prepare your goods carefully before they are shipped out. their professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.
Custom Tax or Duty
Normally customers will not be charged with any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay the tariff. If there are any duties or fees due to customs inspections or any other fees you were charged, please keep the receipt of the payment and contact our customer service by submitting a ticket.
APO/FPO/DPO Shipping
They apologize that military addresses (APO, FPO, DPO) cannot be delivered. For the US territories, please leave a message when you placing the order.
They don’t deliver to below countries, Jersey, Guernsey and Isle of Man.
If you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section instead of state or province section.
Liligal Return And Refund Policy
30 Days Easy Return/Exchange
Liligal have high-quality control standard to make sure all the products they ship in perfect conditions if you are not 100% satisfied with the items you received, Liligal gladly accepts the return&exchange within 30 days of receipt, please make sure items in new condition. Note that overdue requests may not be accepted.
Am I allowed to return or exchange the order?
You can return exchange within 30 days of receipt for most items in new condition within 30 days of delivery.
What is your Return & Exchange Policy?
-
- You have 30 days to decide if an item is right for you if not, you can certainly come to us within 30 days of receipt.
-
- Flash sale products, Jewelry are not covered by warranty.
-
- Returns must be received in new condition; unused, unworn, unwashed. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.
-
- Any address on the parcel is not approved return address, and they don’t accept the returned package without authorized return address from customer service representative.
-
- They do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.
-
- Please return through your local post office to avoid tax.
-
- For the returns, No signature required! Please do not add signature service otherwise they are highly likely not to receive it and this will delay your refund progress.
- Please also do not mail any envelopes to the return address for inquiry. they will discard the letter automatically. The best way to communicate and solve your problem is through our ticket system or online chat!
How to return the order
- Log in “My Order“, then submit a ticket for return & refund.
- Their customer service will communicate with you on the ticket, and approved your application. Please pay attention to the reply they sent every time.
- After the application approved, you will get the Return Address and RMA number in the ticket.
- Pack the items you want to return, and ship them back by any shipping company available, like FedEx, TNT, DHL, UPS. Post Office is recommended to avoid tax.
-
- This the most important step, please send us your return tracking number and shipping company by ticket. Without this info, they can’t apply any refund for return.
-
- You can also track the package online, then you will know when the package delivered to us.
-
- Once Liligal has received the returned item(s), their customer service will apply for the refund in 7 working days.
- It normally takes 10-20 business days for the refund to appear on your bank account or credit card. Or 1-3 working days in PayPal (normally in 48 hours ), that depends on the original way you used.
Note: Liligal is not responsible for missing, damaged, or packages lost in transit.
How to exchange the order?
You can make a new order first, and when they get the return, they will apply a full refund of the items you returned.
Can you have a full refund for the return?
They will offer a full refund of the items you returned. Please note that the customer is responsible for the return shipping fee.
How long will it take to your refund
- The refund will be issued within 7 business days upon the receipt by their warehouse and verified the conditions of the items.
- It normally takes one business day for the refund to appear on your Liligalwallet. The balance in your wallet could either be applied to your future purchases or withdrawn to your PayPal/bank account at any time.
What if my package was refused or was undeliverable?
Want to reship a refused or undeliverable package? No problem. They offer free resend as soon as the previous order returned.
Whether you are willing to get a resend or refund, please log in “My Order“, then submit a ticket, they will reply in 1 working day except for weekends.
Regular Size Chart
Here you can check your own measurements against our guide to find out what size should fit you best or let us do it for you with our size calculator. Remember to follow the ‘How to Measure’ guide to make sure you have the correct measurements.
How To Measure
Measurements should be taken directly on your body.
BUST:
Measure under your arms around the fullest part of your bust. Make sure to keep the tape level.
Waist:
Make sure the measuring tape fits comfortably as you measure around the narrowest part of your natural waist.
HIPS:
Stand with your feet together, and measure around the widest part of your hips.
Plus Size Chart
Here you can check your own measurements against Liligal guide to find out what size should fit you best or let us do it for you with Liligal size calculator. Remember to follow the ‘How to Measure’ guide to make sure you have the correct measurements.
How To Measure
Measurements should be taken directly on your body.
BUST:
Measure under your arms around the fullest part of your bust. Make sure to keep the tape level.
Waist:
Make sure the measuring tape fits comfortably as you measure around the narrowest part of your natural waist.
HIPS:
Stand with your feet together, and measure around the widest part of your hips.
Liligal Coupon
Save money with these verified liligal coupons，and visit Liligal.com to learn more about its latest sales and promotions.
New Sign Ups Get 20% Off Get It
—————————————————————–
Subscribe to Get $30 Get It
—————————————————————–
Flash Sale, Update Weekly! Get It
——————————————————————
Clearance Sale Up to 65% Off Get It
——————————————————————
All coupons that you get will be shown at “My Coupon“, and you can click drop down box to change the coupon that you want to use at checkout page, but be attention, only the coupons that have met its use condition will be shown at the checkout page
How to Track
Step 1
Click “My Order” and log in.
Step 2
In “My Orders”, you will be able to get an overview of your order history and their status. Click “Track” button, you will be directed to a new page and see track info and link.
Do you have experience with Liligal? Good or bad, kindly use the comment section below to give us your brief Liligal review.
Topreviewssite.com
Average rating: 3 reviews Nov 24, 2019
by Kiri Hill
Quality is cheap & nasty
I bought 3 dresses from Liligal, one of which was nice but the other two were flawed. The print of a Lotus Flower on one of the dresses was highly pixalated when you see it close up - you can't see that on their website photo. The other dress had colour dye that had run. Overall the quality of the dresses was really poor. Cheap material and cheaply made. I won't shop here again.
May 28, 2019
by anthony giordano
NEVER AGAIN !
I am so happy for anyone that has had a good experience with this company - but my wife ordered from them for Christmas (read the fine print - NO RETURNS ON SEASONAL OR HOLIDAY ITEMS !) and I will not go into a lengthy explanation - but we enlisted American Express, spent hours and lots of time - to no avail . Just terrible experience , no customer service or pride in customer care. Very easy to verify all of this, and please look on Google for other reviews. They cannot all be trolls or scammers.
May 11, 2019
by Joy
Scam!!!
I would advise anyone to shop with Liligal...Like most scammers they may send a few outfits to have a few good reviews but once they’ve reached their quota for the month it’s a wrap..guess I caught them at a bad time...a few months short of a year ago I ordered two bathing suits totaling about $60 and I have yet to receive the bathing suits or a refund...definitely scammed me!!!
View Comments
Liligal
Is a scam
Lilgal -is a scam in China working in a back room in back of a building.
Definitely scam on my end...I ordered two bathing suits that were gorgeous in June of 2018...it is now April 2019 and I have not received my swim suits or a refund...NEVER AGAIN!!!
DONT ORDER FROM THEM
They shipping time takes a minimum of three weeks.
The sizes on their size chart is not correct.
The quality of the fabric is horrible, it is either thin and cheesy or to much polyester and clings with static.
They do not honor their return policy