Sixt Car Rental Review is the review of Sixt rent a car that reveals to you all you need to know about Sixt rent a car such as if Sixt rent a car is legit or scam, real, safe or fake. Sixt rent a car complaints as well as feedback from customers also reviewed. So, if you are searching for the best and unbiased Sixt rent a car reviews, you have come to the right place.
What is Sixt rent a car?
Sixt rent a car service was founded in 1912 in Munich, Germany, and started out with just a fleet of three vehicles. As one of the first and most important international car rental companies in the world – with over 100 years in the business – Sixt rent a car has earned a trusted reputation as a world leading car rental service provider. Always at the forefront of the industry, Sixt rent a car were the first car rental company with a site and the first to accept mobile reservations. Today Sixt rent a car is present in more than 105 countries with branches in over 2,200 locations. You will be able to find our Sixt car rental services internationally, in almost every major city and tourist destination worldwide and at convenient locations such as airports, train stations, cruise ports, and hotels.
Expanding to the US in 2011, Sixt rent a car is continually growing and broadening its services and fleet throughout the country. We look forward to offering affordable, premium car rental to more and more US locations, so keep checking back to see if we have arrived at your desired destination. Whether on business or pleasure, our top quality fleet features vehicles for just about every occasion. From 15-seater passenger vans to compact cars, luxury models and SUVs, we can meet your mobility needs.
Is Sixt car rental legit or scam?
Sixt car rental is not a scam but a legit car rental service. They are known all over the world. Although individual experience may vary, we assure you that Sixt car rental service is highly legitimate and has been in the car rental industry for a very long time. Below we have compiled a list of Sixt car rental feedback and complaints from their clients. We will advise you to also make your decision base on what you read in the feedback section.
James Says:
Fraudsters be aware!!!!! This branch is scamming people. 40£ disappeared from my credit card 1 month later under the pretence of “handling fee”. Immediately called the bank to report fraud and got my money back. This is by far the worst car rental company I had to deal with in my life. Before i rented the vehicle the agent was trying to bully me into buying additional cover saying things like “if the vehicle breaks down you will be left on your own”. Seriously, avoid.
Ben says:
I rented a car at sixt Bilbao and returned it without any damages. However, the amount of 150 EUR which was blocked is still unblocked after 1 month of renting.
Salah J says:
It was a very pleasant experience to rent a vehicle from SIXT @ Nikola Tesla Belgrade Airport in Serbia, staff was very friendly and professional, knowledge of English was excellent. very informative and descriptive.
very helpful. price was reasonable for the premium vehicle that i have rented.
pleased to get the same vehicle as was shown on the APP at booking and not a similar model. 2018 BMW 520d Xdrive Sport Line 😀
was nice to be in a brand new vehicle with all the equipment needed for my family trip. car seat was very good and comfortable for my Child.
delivery of the vehicle was superb and on time. Vehicle was spotless clean from Inside out.
it was again a very excellent experience and i would definitely be renting a car from SIXT Belgrade again in the future and will highly recommend SIXT Belgrade Airport Branch to everyone i know.
Queen says:
We made a reservation for our roadtrip and due to pick it up at the SIXT, EDINBURGH AIRPORT however return with such dismay and dissapointment to the service provided by the officer there, D.Taylor. Without no notification of the need to provide utility bills as to pay with debit card, he rudely sent us away from the counter. Without having an ounce of apologetic nor understanding he repeatedly said no and even told us to read the t and c provided. We are so angry for his bad service and lack of manners. We hope he can improve his services as it was early in the morning and we hate to start our journey with encountering rude people like him.
Dave Says:
I’ve used Sixt four times, and have been happy with the vehicles and service, until now. However recently I returned a van, which was inspected and cleared. A week later, I received a damage report, and claim form, citing a chip on the Windscreen, where there had been none before.
I remembered that on collecting the van, the assistant had pointed out a chip, and it was indicated on the damage diagram
I challenged this by phoning the damage department, who checked with the local office. I was then told that the local branch had made a mistake!
I wonder how often this happens, and how often customers roll over and pay up.
I had also taken photos with my camera phone on collection, which were date stamped and clearly show a chip on the windscreen.
So, the take away lesson is:-
1 – TAKE GOOD PHOTOS
2 – KEEP THE PAPERWORK
3 – CHALLENGE!
Topreviewssite.com
Average rating: 6 reviews Jun 16, 2021
by vero
RENTER BEWARE
This is a poor representation of a car rental company. Very poor. I reserved a car and six hours later tried to change and was told no. I paid $400 for a car I never used. This is a foreign group and there are no real people to talk to. It's all recorded. Read the numerous reviews of what has been done to multiple people the world over. STAY AWAY FROM THIS site. I cancelled the card I used for the reservation. Don't trust this site.
Oct 8, 2019
by Alex
THE WORST!!!
STAY AWAY!!! THE WORST COMPANY!!!
On Monday, 12th of August 2019, after a long trip from Greece, I arrived in the airport of Edinburgh with my wife and I went to the reception of Sixt, in order to receive the car of my reservation and to begin our honeymoon. There, something beyond belief happened. Sixt's employees rejected my VALID EU driving license because it did not have english letters, according to the "company's policy". As a result of this I had to go to EVERY SINGLE company in the rental center, in order to find an available car in the FULL SEASON of August. After THREE hours I finally rented a car from Europcar. My first day of my honeymoon was ruined because of Sixt, as I arrived to Glasgow, where I had booked a hotel, at 23:00!
When I asked the employees in what policy they were reffering to, showing to them the official policy from the official site of Sixt, they pointed to me the paragraph for the non EU licenses. When Greece became a non EU country??? Their policy said clearly: "Valid driving licences of all other EU countries are accepted in the UK without further preconditions". Every other company accepted my VALID EU driving license, with my VALID EU ID for translation. They just did not have any available car, except of Europcar, because of the full season. That's why I had made a reservation in Sixt and I paid for this, 8 months ago, in order to guarantee a car.
Also, the employees told me that I would receive a mail for a refund and that on Tuesday (13/08/2019) the manager would call me. I did not receive any mail or phone call. They led me to such a hassle and they didn't even contact me!! That is UNACCEPTABLE!!!
Stay away in order to avoid a similar hassle!! I paid the double amount of money and I did not received any refund!
Sep 15, 2019
by June
Absolutely a Scam
We booked a midsize SUV in Rome several months ago but was told the day before picking up that the booking was cancelled only when we rang them. No apologies but Offered a downsized car at very up sized price.
I would give them a zero rating as there was no service, no explanation or what's ever. Try to avoid such a scam at any cost.
Feb 14, 2019
by John
Poor Customer Service
Rented a Mercedes CLA six months in advance of when I was to pick it up. Arriving at the airport discovered had to wait for a Van to get to Offsite Rental Site that was 10 miles away, not your typical “offsite” location. Get there and am told we don’t have the car you reserved. I asked what do you have and another ten minutes went by when had to go to Garage to check. Then they tried to up sell me to a different car. Finally, tired & aggravated with the whole experience I drove off in the Volvo Station Wagon they gave me. Two days later I called the Hotline # to see if I could “exchange” the car. The Rep said she would call the site and see if they had another car to swap with, after two minutes she gets back and says sorry, nothing available. I asked, do you have Jeeps, without checking she says we don’t rent Jeeps. I looked on your site and you do rent Jeeps. First & last experience with this company. I should have stuck with Hertz like I normally do but as this rental was for a month thought I would save a few dollars. Looking at what I was given for a vehicle, and all the add on’s I was charged with it was the same money. You get what you pay for so this mistake is on me. It won’t happen again.
Dec 29, 2018
by Joe
Highway robbery
When I rented on line for a twelve day vacation in Miami I thought I got a pretty good deal until a month later when I received a bill for tolls. It showed 37 tolls totaling $31.76 plus various “fees” of $206.99 on top for a total charge of $238.75. When I called I was told that they had the right to charge a $5.00 “Administration fee” for each toll transaction. That came to $185 in addition to the tolls. This was not something that I was aware of at the time of rental. When I rented online and prepaid the rental I was not aware that there might be these excessive charges. I guess Sixt is into padding bills to keep their published rental rates attractive.
Aug 13, 2018
by Joao Dias
BEWARE!!!
Horrible service. They look for ways to get you to "upsell" when you arrive tired from a flight with 2 children. They actually don't let you even attempt to put your luggage in the car to see if it would fit. They also get you to sign all the documents before fully explaining everything to you.
Once they have your credit card they just keep charging you. Then when you contact them to complain they tell you there is nothing they can do. If I could give a lower rating I would!!!
View Comments
Rented from last week.
Never ever ever again.
No GPS - rude at the garage when asking for help. NO HELP. Told tough can't do anything about it. Gave me wrong info for return. Paid for full coverage, told don't worry about gas, now waiting to see if they are going to charge me for the wrong information they gave me.
I will walk rather than use this company again.
The most frustrating experience I have had with a rental company.
To the good:
I had a car to drive. But could have had that for 1/4 the cost from another company.
Gang of thieves. Estimate was 360 Euros, final invoice 900 euros:
They never said that the max km allowed was 300, they refill the tank for 135 euros (the car was a mini)
Avoid them at any price....
Unlike other car rental companies, Sixt does not have many branches in the US. As such, if there is a problem with the vehicle as simple as a busted tire, you can’t easily exchange the vehicle. You have to run in a risky spare tire until you reach their nearest branch which is way too far. It’s not worth the hassle. It is better to rent on a car rental company that have several branches.
We rented a vehicle in Orlando to visit the universities in Texas and Arkansas. We specifically told the agent of our travel plans. To our surprise, hidden as a fine print is a penalty of going beyond Alabama and Georgia. Had we known this, we should have not rented a vehicle from Sixt. They should have expressly disclosed this significant information instead of hiding it in the fine print. We don’t want same thing to happen to you so please beware.
I suppose to rent a 12 passager van from your company and the person that called me said they from Sixt and my rental was ready but i got scam out my money.I don,t know how they got my information but they what i was getting and everything the person i talk to was name Eric and this is the number he called me from(888)716-3111 they ask me did they want me pick up or bring it to me so i call my daughter and she call the same number and talk some body name Doug he gave her the same line offer her all kind of deals that they were doing.I know i won,t ev4er get my money back be very hard to let it happen again i,i think you have somebody giving out some information that is what i think have a nice day.
i forgot the rental car company was SIXT